WIRELY PHONE HELP
A few quick checks help us figure out what’s going on.
Check the label on the back or bottom of the phone. Enter the model and the MAC, IMEI or S/N exactly as printed. More than one phone? Add the others in your notes.
Do not factory-reset phones or change firewall settings during these checks. Restarting shared network equipment can interrupt the whole office; coordinate with IT first.
Your answers will be added to our support form for you to review. Nothing is sent until you submit that form.
